As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This one-day course sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to coordinate the base requirements for a CRM undertaking.

CRM - An Introduction to Customer Relationship Management

Name: CRM - An Introduction to Customer Relationship Management
SKU: AEC1047-F

SKU: AEC1047-F

£260.00

£169.00

What name would you like on your certificate (optional)

0/500

Quantity

One you have purchased this product you will receive a workbook, pre and post test. activity sheet and course overview
You have 4 weeks to complete all sections of your course. You can return your course work within 5 weeks of receipt.

Expect to recieve your marked workbook back. If you have not reached over 80% score you will be contact prior to your certificate of complete being sent out to correct any areas that need attention.

Once completed your certificate of completion along with your workbook will be returned

CRM - An Introduction to Customer Relationship Management

PRODUCT INFO

RETURNING YOUR COURSE WORK FOR MARKING

SHIPPING INFO