Welcome to the Terms of Service page for Virtual Speedy Services Biz!
Here, you'll find detailed information about our policies, processes, and commitments regarding the services and products we provide. Whether you're purchasing a business plan, financial projection, digital product, or bespoke service, our terms are designed to ensure transparency, fairness, and a seamless experience. By engaging with our services or making a purchase, you agree to these terms, so we encourage you to read them carefully. If you have any questions, feel free to contact us—we’re here to help!
Terms of Sale and Services for Virtual Speedy Services Biz
Online sales
These Terms of Sale govern the relationship between Virtual Speedy Services Biz ("we," "us," "our") and the client ("you," "your") for the purchase of services, including but not limited to business plans, financial projections, project scoping plans, website and landing page design, chatbot design, bespoke course design, course workbooks, training courses, and other services offered by Virtual Speedy Services Biz. By engaging our services, you agree to the following terms:
1. Services Offered
We provide customized business services tailored to your needs, including but not limited to:
- Business Plan Preparation
- Financial Projections
- Project Scoping and Planning
- Website and Landing Page Design
- Chatbot Development
- Bespoke Course Design
- Course Workbook Creation
- Training Course Delivery
Detailed deliverables and timelines will be outlined during the initial pre-consultation and quotation phase.
2. Non-Refundable Deposit
2.1. A non-refundable deposit is required to confirm your commitment and secure our services.
2.2. This deposit ensures that you are serious about proceeding with the project and compensates us for preparatory work, intellectual contributions, and allocated resources.
2.3. The amount of the deposit will be specified in your quotation. Work will not commence until the deposit is received.
3. Cooling-Off Period
3.1. After the initial pre-consultation and receipt of the quotation, you are entitled to a 7-day cooling-off period to review and confirm your decision.
3.2. If you decide not to proceed within this period, you must notify us in writing. No deposit will be required if no services have been initiated during this time.
3.3. Once the cooling-off period expires, the deposit becomes non-refundable.
4. Commencement of Work
4.1. Upon receipt of the non-refundable deposit and once an official invoice is raised, work on your project will begin.
4.2. After work has commenced, the project is deemed non-cancellable, and all fees for work completed will remain payable in full.
4.3. Any delays in providing requested information or materials may result in adjustments to the timeline or additional charges.
5. Cancellation Policy
5.1. Once work has commenced, cancellations are not permitted under any circumstances.
5.2. In the event of termination initiated by you after work has begun, all completed work will be billed, and the non-refundable deposit will be retained.
6. Revisions and Changes
6.1. We allow a limited number of revisions as specified in the project agreement. Additional revisions outside the scope of the agreement may incur extra charges.
6.2. Any substantial changes to the original brief after work has commenced will be treated as a new request and subject to additional fees.
7. Intellectual Property
7.1. Ownership of all intellectual property created during the project remains with Virtual Speedy Services Biz until full payment has been received.
7.2. Upon final payment, ownership of deliverables as specified in the project agreement will transfer to you.
8. Payment Terms
8.1. Payments must be made as outlined in the invoice, including deposit, milestone payments (if applicable), and final balances.
8.2. Late payments may result in delays, suspension of work, or additional fees.
9. Liability and Warranty
9.1. We are not responsible for any outcomes, including funding applications or business performance, resulting from the use of our services.
9.2. All services are provided "as is," and we do not guarantee specific results.
10. Confidentiality
10.1. All client information will be treated with the utmost confidentiality and used solely for the purposes of completing the agreed-upon project.
11. Dispute Resolution
11.1. Any disputes will be resolved amicably through negotiation. If unresolved, disputes may be referred to mediation or legal proceedings in accordance with applicable laws. Email info@virtualautochat.uk
12. Final Agreement
By engaging Virtual Speedy Services Biz and paying the required deposit, you acknowledge and agree to these Terms of Sale in full. No amendments or exceptions will be made unless agreed to in writing by both parties.
13. Online Purchases
13.1. Overview
All online purchases made through www.virtualspeedyservices.biz are subject to these Terms of Sale in addition to any specific terms provided at the point of purchase.
13.2. Digital Products and Services
- Digital products (e.g., templates, guides, eBooks) and virtual services (e.g., online consultations, virtual workshops) purchased online are considered non-refundable once the purchase is confirmed and the product or service has been delivered.
- For online services requiring scheduling (e.g., consultations or workshops), cancellations or rescheduling must be requested at least 48 hours in advance, or the service may be forfeited without refund.
13.3. Payment for Online Orders
- Payments for online purchases must be made in full at the time of checkout. Accepted payment methods include credit/debit cards and other payment gateways available on our website.
- All transactions are processed securely, and no financial information is stored by Virtual Speedy Services Biz.
13.4. Delivery of Digital Products
- Digital products will be delivered electronically to the email address provided during the purchase process. Ensure the email address is accurate to avoid delays or issues.
- If you do not receive your digital product within 24 hours, please contact us immediately for assistance.
13.5. Refunds and Cancellations for Online Purchases
- Refunds for online purchases will only be considered in cases of duplicate charges or technical errors.
- Refund requests must be submitted within 7 days of the purchase date. Refunds will not be issued for change-of-mind or dissatisfaction after accessing the product or service.
13.6. License and Use of Digital Products
- Digital products purchased from www.virtualspeedyservices.biz are for personal or business use only and may not be resold, shared, or distributed without explicit written permission.
- Any unauthorised use or distribution will result in legal action.
13.7. Support for Online Purchases
- If you require assistance with your online purchase or have any issues, please contact our support team at [support email/phone number], and we will be happy to assist you.
By completing an online purchase on www.virtualspeedyservices.biz, you agree to these terms and acknowledge your understanding of the policies outlined.
This addition ensures transparency and clear expectations for clients making online purchases while protecting your business from disputes or misuse of your digital products.
For further questions or clarifications, please contact us at [contact email/phone number].
Virtual Speedy Services Biz